How to reach Citywide Porta Potty
Call us for immediate help. We pick up the phone during business hours and answer voicemail messages the same day. Email works best if you need to send photos of your job site or attach specifications. The online request form on this site takes three minutes and pulls together the information we need: job address, equipment type, rental duration and any access issues. We quote all inquiries within 24 hours. If you're calling from Bexley, Upper Arlington or Gahanna, you're already in our service zone. Jobs farther out, say Hilliard at 15.3 miles west or Reynoldsburg at 16.8 miles east, still get the same response time. Citywide Porta Potty also handles emergency calls for burst pipes, overflow tanks or sudden event cancellations. Tell us what happened and when you need help; we'll prioritize your order.
What information to have ready
Before you call, gather these details. First, your job site address in Columbus or nearby. Second, what equipment you need: standard portable toilets, deluxe flushable units, ADA accessible toilets, roll-off dumpsters, restroom trailers, storage containers or temporary fencing. Third, your rental period, day, weekend, week or month. Fourth, how many units. For construction sites, OSHA 1926.51(c) sets minimum toilet counts: one facility for 20 workers or fewer. For event rentals, tell us expected attendance. If your site sits in the public right-of-way in Columbus, note that Chapter 903 occupancy permits apply to dumpsters and containers; placement needs confirming with the City of Columbus Department of Public Service. We handle the paperwork, but knowing this upfront saves time.
Common questions about ordering
Can I rent equipment for one day?Yes. We offer day rentals on all equipment. Standard porta potties rent by the day, as do dumpsters and handwashing stations. Weekend rates may apply if your job spans Friday through Sunday; call for pricing.
Do you deliver to Grandview Heights and Whitehall?Yes. Both are well within Columbus's metro area and we service them regularly. Grandview Heights is 5.0 miles west and Whitehall is 8.6 miles east. Delivery fees depend on distance and equipment size, but we quote them upfront with no surprises.
What if I'm not sure how many toilets I need?Tell us your worker count or event attendance and we'll calculate the minimum. Read our guide on how many porta potties you need or just ask us, sizing is free.
Can you pump a septic tank on short notice?Yes. Emergency septic service is available. Most residential tanks pump every 3 to 5 years, but if yours is backing up or overflowing, call immediately. We'll fit you in the same day if possible.
Do you service job sites near Dublin and Delaware?We cover Dublin at 21.3 miles northwest and Delaware at 24.7 miles north. Farther-out jobs may have longer lead times, but call and we'll work with you. See our full service areas page for details on where we operate.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.